Veterinary Receptionist

Sage Veterinary Imaging•Round Rock, TX

About The Position

Sage Veterinary Imaging is seeking a bright, friendly, organized, and dependable Veterinary Receptionist to support patient care, client communication, scheduling, administrative accuracy, and daily hospital operations. Veterinary experience is a plus but is not required; training is available for someone who learns quickly, takes initiative, and pays close attention to detail. The role combines client-facing reception duties with administrative and hands-on operational support in a veterinary medical environment. The receptionist helps maintain accurate records and schedules, supports hospital workflows, keeps the reception and shared areas clean and stocked, and assists team members across departments. The position requires comfort working around animals and professionalism in a busy or stressful setting. The successful candidate greets clients and patients promptly and kindly, completes check-ins, checkouts, and paperwork accurately, routes calls efficiently, and keeps patient information current. They learn quickly, take initiative, and help provide a positive experience for clients, patients, and teammates.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills.
Basic computer proficiency and ability to learn new software quickly.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced environment.
Professional appearance, positive attitude, and dependable attendance.
Ability to perform basic math and accurately process transactions.
Willingness to perform both administrative and hands-on operational tasks.
Ability to learn new information, medical terminology, hospital systems, and procedures quickly.
Ability to work quickly without sacrificing quality or accuracy.
Ability to manage multiple priorities in a busy medical environment.
Good judgment, problem-solving ability, and willingness to ask questions when needed.
Friendly, professional, team-oriented approach and willingness to help with cleaning, stocking, and other daily responsibilities.
Ability to sit, stand, and walk throughout the workday.
Ability to lift and carry supplies weighing up to 25 pounds.
Comfort working around animals in a veterinary medical environment.
Ability to maintain professionalism during busy or stressful situations.

Nice To Haves

Experience in veterinary medicine, human healthcare, or a medical office.
Reception, customer service, scheduling, or administrative experience.
Experience with electronic medical records or practice management software.
Familiarity with medical terminology.

Responsibilities

Greet clients and patients warmly and professionally.
Check patients in and out accurately and efficiently.
Verify client and patient information, appointments, and required paperwork.
Answer incoming calls, transfer calls appropriately, and take accurate messages.
Assist clients with scheduling, general questions, and appointment preparation.
Process payments, invoices, and checkout documentation accurately.
Communicate effectively with veterinary technicians, doctors, and hospital management.
Prepare, process, scan, and organize medical and administrative paperwork.
Maintain accurate patient records and enter information into hospital software.
Assist with appointment coordination and daily workflow.
Monitor and replenish front office supplies and inventory.
Receive deliveries, stock supplies, and help maintain organized storage areas.
Assist with inventory counts, supply tracking, and ordering processes.
Complete assigned daily opening, closing, and operational checklists.
Maintain a clean, organized, and welcoming reception area.
Clean and disinfect counters, workstations, and shared areas.
Restock supplies and maintain client-facing spaces.
Assist with general hospital cleaning and organizational tasks as needed.
Support team members across departments to keep operations running efficiently.
Take initiative to complete needed work without waiting to be asked.