Veterinary Receptionist - Kirkland, WA

VetcorKirkland, WA
Onsite

About The Position

Evergreen Veterinary Hospital is hiring a Veterinary Receptionist to join their team. This role is crucial in creating a welcoming experience for clients and their pets, serving as a key connection between clients and the veterinary medical team. The hospital emphasizes a "better together" philosophy, focusing on cross-training and educating staff to foster growth. They are looking for someone passionate about animal welfare, client education, and nurturing the human-animal bond, who also loves interacting with animals.

Requirements

  • A passion for pets, animal welfare, and the human-animal bond
  • A commitment to providing exceptional client service
  • Strong communication and organizational skills
  • The ability to multitask and stay organized in a busy veterinary environment
  • A positive, collaborative, and team-oriented approach
  • A willingness to ask for help when you need it and offer help when others do
  • An interest in learning, cross-training, and professional growth
  • A sense of humor and the ability to keep things positive throughout the day
  • Plenty of enthusiasm for puppy kisses and kitty face nudges

Responsibilities

  • Create a welcoming and compassionate experience for clients and their pets
  • Serve as an important connection between clients and the veterinary medical team
  • Greet clients and patients and help support an efficient check-in and check-out experience
  • Assist with appointment scheduling and help keep the hospital’s daily schedule organized
  • Answer phones and communicate professionally and compassionately with clients
  • Help maintain accurate client and patient information
  • Support client education and communication throughout the veterinary visit
  • Collaborate with teammates to keep hospital operations running smoothly
  • Help provide the exceptional customer service Evergreen Veterinary Hospital is known for

Benefits

  • Flexible compensation
  • 401(k) matching & Roth Retirement Savings Plan
  • 529 Savings Plan
  • Referral bonuses
  • Sick Time / Paid Time Off
  • Employee pet benefits
  • Medical, dental, and vision coverage (eligible full-time employees)
  • Supplemental insurance options (eligible full-time employees)
  • Paid parental leave (eligible full-time employees)
  • Quarterly Team Rewards
  • Professional development opportunities
  • Continuing education support
  • Uniform allowance
  • No nights, weekends, or holiday shifts
  • Employee Assistance Program
  • Employee discounts
  • Monday-through-Friday afternoon schedule
  • Flexible Spending Account (full-time only)
  • Tuition Support Program (full-time only)
  • Six paid holidays (full-time only)
  • Free/discounted lab work for employee pets
  • Pet discounts on services and products
  • Pet food discount program
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