Veterinary Receptionist - Pasco, WA

Pet Medical Center of Pasco•Pasco, WA

3d•$17 - $20•Onsite

About The Position

Pet Medical Center of Pasco is growing and looking for an amazing Veterinary Receptionist to join their team. They are described as a practice that people love working at, with a team of hardworking professionals dedicated to providing exceptional care for pets while creating a genuinely supportive, positive, and fun workplace. They believe in being authentic, helping one another grow, and making every day rewarding for both their team and their patients. The ideal candidate is compassionate, dependable, positive, and loves both people and animals.

Requirements

Minimum of 1–2 years of office or reception experience
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Positive attitude and team-oriented mindset
Compassion for clients, patients, and coworkers
Ability to lift up to 40 pounds unassisted
Ability to walk, stand, bend, and stoop for extended periods as needed

Nice To Haves

Veterinary experience preferred but not required
Opportunities to learn about avian and exotic medicine, acupuncture, chiropractic care, and more
Exposure to advanced technology including ultrasound, digital radiology, laser therapy, and surgical laser
The chance to support Watson's Paws for the Cause, our 501(c)(3) adoption program

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in and out while maintaining accurate client and patient records
Collect payments, process invoices, and review estimates with clients
Communicate hospital policies, pricing, and service information clearly
Manage reminders, follow-up communications, and medical record requests
Coordinate with doctors and technicians to support smooth patient flow
Maintain a clean, organized, and welcoming reception area

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Flexible scheduling options
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program