Veterinary Receptionist - Dupont, WA
About The Position
At DuPont Veterinary Center, we're proud to provide exceptional patient care and outstanding client service while creating a workplace where our team members can thrive. We believe work-life balance isn't just a buzzword—it means predictable schedules, real lunch breaks, supportive teammates, and a culture that values your well-being. We're looking for a Veterinary Receptionist who enjoys helping people, loves working with pets, and thrives in a fast-paced environment where no two days are exactly the same. We offer four-day work weeks, no nights, on-call shifts, or holiday hours, predictable scheduling that supports work-life balance, real lunch breaks, mentorship and support as you grow your career, occasional coffee runs, quarterly celebrations, and meals on us. We also foster a positive clinic culture that celebrates your unique awesomeness and a team that genuinely enjoys working together.
Requirements
- Previous experience as a veterinary receptionist or in a client-facing customer service role
- Strong communication and organizational skills
- Ability to multitask and manage competing priorities in a fast-paced environment
- Confidence handling high call volume while maintaining exceptional client service
- Strong attention to detail and accuracy
- Compassionate communication skills, especially in emotional or stressful situations
- Positive attitude and team-first mindset
- Desire to learn, grow, and contribute to a supportive workplace culture
Responsibilities
- Greet clients and patients with warmth and professionalism
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Schedule appointments and manage a multi-doctor calendar efficiently
- Check patients in and out while maintaining accurate client and patient records
- Collect payments, process invoices, and review estimates with clients
- Communicate hospital policies, pricing, and service information clearly
- Manage reminders, follow-up communications, and medical record requests
- Coordinate with doctors and technicians to support smooth patient flow
- Maintain a clean, organized, and welcoming reception area
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
