Veterinary Receptionist - Dupont, WA

Vetcor•DuPont, WA

2d•Onsite

About The Position

DuPont Veterinary Center is hiring a Veterinary Receptionist! We are looking for a Veterinary Receptionist who enjoys helping people, loves working with pets, and thrives in a fast-paced environment where no two days are exactly the same. At DuPont Veterinary Center, we're proud to provide exceptional patient care and outstanding client service while creating a workplace where our team members can thrive. We believe work-life balance isn't just a buzzword—it means predictable schedules, real lunch breaks, supportive teammates, and a culture that values your well-being.

Requirements

Previous experience as a veterinary receptionist or in a client-facing customer service role
Strong communication and organizational skills
Ability to multitask and manage competing priorities in a fast-paced environment
Confidence handling high call volume while maintaining exceptional client service
Strong attention to detail and accuracy
Compassionate communication skills, especially in emotional or stressful situations
Positive attitude and team-first mindset
Desire to learn, grow, and contribute to a supportive workplace culture

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in and out while maintaining accurate client and patient records
Collect payments, process invoices, and review estimates with clients
Communicate hospital policies, pricing, and service information clearly
Manage reminders, follow-up communications, and medical record requests
Coordinate with doctors and technicians to support smooth patient flow
Maintain a clean, organized, and welcoming reception area

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Flexible approach to compensation that will reflect your skillset and future performance
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Professional development opportunities
Opportunities to expand your skills and take on new challenges