Veterinary Receptionist - Pasco, WA

VetcorPasco, WA
Onsite

About The Position

Pet Medical Center of Pasco is growing, and we're looking for an amazing Veterinary Receptionist to join our fantastic team! We're the kind of practice people love working at—a team of hardworking professionals dedicated to providing exceptional care for pets while creating a genuinely supportive, positive, and fun workplace. We believe in being authentic, helping one another grow, and making every day rewarding for both our team and our patients. If you're compassionate, dependable, positive, and love both people and animals, we'd love to meet you.

Requirements

  • Minimum of 1–2 years of office or reception experience
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Compassion for clients, patients, and coworkers
  • Ability to lift up to 40 pounds unassisted
  • Ability to walk, stand, bend, and stoop for extended periods as needed

Nice To Haves

  • Veterinary experience preferred but not required

Responsibilities

  • Greet clients and patients with warmth and professionalism
  • Answer phones, route calls appropriately, and respond to voicemails promptly
  • Schedule appointments and manage a multi-doctor calendar efficiently
  • Check patients in and out while maintaining accurate client and patient records
  • Collect payments, process invoices, and review estimates with clients
  • Communicate hospital policies, pricing, and service information clearly
  • Manage reminders, follow-up communications, and medical record requests
  • Coordinate with doctors and technicians to support smooth patient flow
  • Maintain a clean, organized, and welcoming reception area

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
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