Veterinary Receptionist - Pasco, WA

Vetcor•Pasco, WA

2d•Onsite

About The Position

Pet Medical Center of Pasco is growing, and we're looking for an amazing Veterinary Receptionist to join our fantastic team! We're the kind of practice people love working at—a team of hardworking professionals dedicated to providing exceptional care for pets while creating a genuinely supportive, positive, and fun workplace. We believe in being authentic, helping one another grow, and making every day rewarding for both our team and our patients. If you're compassionate, dependable, positive, and love both people and animals, we'd love to meet you.

Requirements

Minimum of 1–2 years of office or reception experience
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Positive attitude and team-oriented mindset
Compassion for clients, patients, and coworkers
Ability to lift up to 40 pounds unassisted
Ability to walk, stand, bend, and stoop for extended periods as needed

Nice To Haves

Veterinary experience preferred but not required

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in and out while maintaining accurate client and patient records
Collect payments, process invoices, and review estimates with clients
Communicate hospital policies, pricing, and service information clearly
Manage reminders, follow-up communications, and medical record requests
Coordinate with doctors and technicians to support smooth patient flow
Maintain a clean, organized, and welcoming reception area

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance