Veterinary Receptionist

Animal Outpatient Specialty Network•Billings, MT

11d•$19 - $25•Onsite

About The Position

Do you have customer service experience and an interest in veterinary specialty medicine and dermatology? At Animal Dermatology Clinic - Billings, we believe that great patient care starts with a happy team! We are seeking a Veterinary Receptionist to join our team. This role involves client service, answering phone calls, booking appointments, maintaining records, pharmacy and retail sales, marketing implementation, housekeeping, and financial responsibilities. The ideal candidate will have excellent client service and phone skills, computer proficiency, strong communication abilities, and the capacity to work effectively in a team-oriented, fast-paced environment. Organization, attention to detail, accurate money handling, sound decision-making, and the ability to multitask under stress are essential.

Requirements

Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented
Ability to take direction
Ability to handle money accurately and honestly
Possess sound decision making skills
Multi-task while working in a stressful environment
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital or doctor’s office is required
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Nice To Haves

Interest in veterinary specialty medicine and dermatology
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Responsibilities

Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities

Benefits

No nights or weekends
Sick time/mental health days
Paid Parental Leave
Leaves of absence
Wellbeing support, including free counseling and referral services
401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay
Retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling
Education support through certification programs and CE opportunities
Company provided scrubs
Discounts on services and medications for employee pets