Veterinary receptionist

Jesus Alfonso Guajardo•San Diego, CA

12d•Onsite

About The Position

We're looking for a compassionate and organized Veterinary Receptionist to join our team in San Diego, CA! As the first point of contact for pet owners and their beloved animals, you'll play a vital role in creating a welcoming and caring environment. If you love animals and enjoy helping people, this is the perfect opportunity for you! Located in the heart of San Diego, CA, our veterinary practice is dedicated to providing exceptional care for pets and peace of mind for their owners. We pride ourselves on building lasting relationships with our clients and their animals through trust, compassion, and professional expertise. Our team is passionate about what they do, making this a rewarding and supportive place to grow your career in veterinary medicine. Colina Veterinary Hospital is a family-owned small animal practice that was established in 1967 on 5530 University Avenue, San Diego, CA. For more than 50 years this hospital has striven to provide affordable and state of the art veterinary health care. We welcome any animal that can fit through the door. Our doctors and staff are committed to give the highest standard of veterinary care and service to all our patients and clients with affordability always in mind. We offer a variety of quality veterinary services such as small animal surgery, emergency care, in-house lab diagnostics, animal dentistry, radiology, preventative medicine, stem cell therapy, medical consultations, ultrasound, prescription pet diets, pharmacy and more.

Requirements

Prior experience in a veterinary, medical, or customer service receptionist role preferred
Strong communication and interpersonal skills with a compassionate demeanor
Comfortable handling and being around animals of all types and sizes
Proficiency in scheduling software and basic computer skills
Ability to multitask and remain calm in a fast-paced clinical environment
High school diploma or equivalent required

Nice To Haves

Bilingual (English/Spanish) a plus in the San Diego area

Responsibilities

Greet clients and their pets warmly upon arrival and check them in for appointments
Answer and manage incoming phone calls, emails, and appointment scheduling
Maintain and update patient records accurately in the veterinary management system
Process payments, invoices, and handle billing inquiries
Communicate effectively with veterinarians and veterinary technicians to coordinate patient flow
Educate clients on clinic services, products, and follow-up care instructions
Manage front desk operations and maintain a clean, organized reception area