Veterinary Receptionist - Baroda, MI

Berrien Veterinary Services • Baroda Township, MI

6d • Onsite

About The Position

Berrien Veterinary Services is looking for an organized, compassionate, and customer-focused Veterinary Receptionist to join our dedicated team. As the first friendly face our clients and patients see, you'll play an essential role in creating a welcoming experience while helping our hospital run smoothly. If you enjoy building relationships, thrive in a fast-paced environment, and love working with both people and pets, we'd love to meet you.

Requirements

• Previous veterinary receptionist or customer service experience preferred
• Knowledge of veterinary terminology, animal anatomy, and basic pet care practices
• Familiarity with medical record keeping
• Excellent communication and interpersonal skills
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and remain calm in a fast-paced, high-volume environment
• Positive attitude and commitment to providing outstanding client service

Responsibilities

• Welcome clients and patients with warmth and professionalism
• Handle all front desk interactions with enthusiasm and exceptional customer service
• Schedule appointments and maintain an organized daily schedule
• Answer phones, emails, and client inquiries promptly and professionally
• Process payments and maintain accurate financial records
• Maintain accurate patient records within the practice management system
• Communicate treatment plans and follow-up instructions between clients and the veterinary team
• Manage client communications through web-based messaging platforms and email
• Help maintain an organized, efficient, and welcoming reception area

Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed