Veterinary Receptionist

Western Veterinary Partners • Shoreline, WA

13d • $18 - $19 • Onsite

About The Position

Shoreline Veterinary Hospital is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere. In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Requirements

• 1+ years of experience in a customer service, reception, or client-facing role
• Excellent communication skills
• Managing multiple phone lines
• Scheduling client appointments

Nice To Haves

• Previous veterinary receptionist or healthcare-related front-desk experience preferred

Responsibilities

• Greet visitors with warmth and compassion
• Foster trust in the veterinary team
• Ensure a welcoming atmosphere
• Schedule and manage the flow of appointments
• Provide empathetic customer service
• Multi-task between a multi-line phone system and in-person clients
• Process financial transactions
• Answer inquiries
• Provide essential information about the services we provide

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee Assistance Program
• 401k options
• Paid time off
• Personal pet discount
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed