Veterinary Receptionist -Dallas, TX
About The Position
Cornerstone Animal Clinic is seeking an experienced, full-time Veterinary Receptionist to join their team as a long-term member. They are a full-service animal hospital committed to providing the highest standard of veterinary care while creating an exceptional experience for the people and pets they serve. This is an excellent opportunity for an outgoing, personable, hardworking, and detail-oriented professional who enjoys helping people, loves animals, and thrives in a busy environment. The receptionists are an important part of the hospital team, helping to keep the day organized while ensuring every client feels welcome, informed, and cared for.
Requirements
- At least one year of veterinary receptionist experience preferred
- Outstanding customer service skills
- Strong computer skills; AVImark experience is a plus
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Confidence taking ownership of tasks and following them through to completion
- Positive, professional, and dependable attitude
- Willingness to learn and continue developing professionally
- Ability to work collaboratively as part of a busy veterinary team
- Genuine desire to help pets and the people who love them
- Team members must be able to perform the general physical activities required in the everyday operation of a busy veterinary hospital, including assisting pets into and out of the clinic, escorting patients throughout the hospital, stocking and organizing inventory, and completing other daily operating responsibilities.
Nice To Haves
- AVImark experience is a plus
Responsibilities
- Welcome clients and patients with warmth and professionalism
- Answer and screen incoming phone calls
- Schedule appointments and help maintain an efficient hospital calendar
- Check patients in and out while ensuring client and patient information is accurate
- Process invoices and customer payments
- Educate clients regarding hospital services, recommendations, and next steps
- Escort clients and patients to exam rooms
- Escort patients to and from kennel and treatment areas as needed
- Prepare paperwork and documents for patient admittance
- Complete hospital opening and closing procedures
- Maintain a clean, organized, and welcoming reception and hospital environment
- Communicate effectively with doctors, technicians, assistants, and fellow reception team members
- Help with stocking, organization, and other daily hospital responsibilities
- Jump in where needed to help keep the day running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Flexible approach to compensation that reflects your skill set and future performance
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
