Veterinary Receptionist
About The Position
Glenway Animal Hospital is seeking a part-time Veterinary Receptionist to support clients, patients, and hospital operations. The role welcomes clients and patients, addresses questions and client concerns, manages communications and appointments, and handles check-in, check-out, and payments. Receptionists provide compassionate, discreet emotional support to clients during difficult situations and should be comfortable with a range of medical outcomes. The position involves maintaining the appearance of the reception area and may expose the employee to unpleasant odors and noises, bites, scratches, animal waste, and potentially contagious diseases. Training and continuing development opportunities are available through virtual and hands-on interactive programs.
Requirements
- A minimum of 1 year of veterinary experience is preferred.
- Compassionate, calm, and a team player.
- Able to multitask and communicate effectively.
- Highly organized and possess computer skills.
- Self-starter with a desire to continue advancing knowledge and skills.
- Able to withstand unpleasant odors and noises and potential exposure to bites, scratches, animal waste, and contagious diseases.
Nice To Haves
- Veterinary reception experience.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails, directing them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Offer clients friendly, compassionate, and discreet emotional support during times of need.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
- 401(k) and 401(k) matching program.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
- Competitive compensation.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
