Veterinary Receptionist
About The Position
New Smyrna Beach Animal Medical Center is a growing small-animal general practice in New Smyrna Beach, Florida, offering comprehensive veterinary services. The Veterinary Receptionist welcomes clients and patients, manages communications and appointments, processes client check-ins, checkouts, and payments, and provides compassionate support to clients during difficult situations. The role requires weekend availability and involves exposure to unpleasant odors and noises, as well as possible bites, scratches, animal waste, and contagious diseases. Training and continuing-development opportunities are available.
Requirements
- Weekend availability is mandatory.
- Be compassionate, calm, a team player, a multitasker, and a strong communicator.
- Be highly organized and possess computer skills.
- Be a self-starter with a desire to continue advancing knowledge and skills.
- Be able to withstand unpleasant odors and noises and possible exposure to bites, scratches, animal waste, and potentially contagious diseases.
Nice To Haves
- At least one year of veterinary experience is preferred.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check in and check out clients and process payments.
- Offer clients friendly, compassionate, and discreet emotional support during times of need.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
- 401(k) and 401(k) matching program.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Competitive compensation.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
