About The Position

Meadow Pond Animal Hospital is hiring a full-time Veterinary Receptionist to serve as a welcoming first point of contact for clients and their pets. The role supports the hospital’s standards of patient care and involves helping clients, doctors, and the medical team while contributing to a supportive, collaborative clinic environment. The position offers a consistent schedule of four days per week, including rotating Saturday shifts, and opportunities to learn and grow.

Requirements

  • Genuine love for pets and the people who love them.
  • Positive attitude.
  • Team-first mindset and willingness to ask for and offer help.
  • Eagerness to grow and learn.
  • Willingness to share knowledge, skills, and experiences with others.
  • Availability for full-time hours, including rotating Saturdays.

Nice To Haves

  • Customer service or veterinary front desk experience is preferred but not required.

Responsibilities

  • Greet clients and their pets warmly and help ensure each visit starts and ends positively.
  • Answer phones and schedule appointments.
  • Help keep the day running smoothly.
  • Check clients in and out and process payments.
  • Maintain accurate client and patient records.
  • Communicate clearly with clients and work closely with doctors and the medical team.
  • Ask teammates for help when needed and offer help to them.
  • Share knowledge, skills, and experiences with the team.

Benefits

  • Competitive pay based on experience and skill set, with a flexible approach to compensation that also reflects future performance.
  • 401(k) matching and Roth Retirement Savings Plan.
  • Tuition support program.
  • Referral bonus program.
  • Flexible Spending Account (full-time only).
  • 529 Savings Plan.
  • Medical, dental, and vision insurance (full-time only).
  • Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
  • Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Pet discounts on services and products.
  • Pet food discount program.
  • Quarterly team rewards bonus program.
  • Professional development opportunities.
  • Continuing education allowance.
  • Uniform allowance.
  • Six paid holidays (full-time only).
  • Employee Assistance Program.
  • Employee discount program.
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