Veterinary Receptionist
About The Position
Long Lake Animal Hospital & Lakeside Pet Resort of Troy, part of Veterinary United, is hiring a Client Ambassador to support daily hospital operations and create an inviting, efficient front-desk experience. The role is suited to someone who is friendly with pets and people, energetic, and eager to provide a positive experience for clients and their animals. As a first point of contact, the Client Ambassador greets clients and pets, handles front-desk and administrative tasks, processes payments, and assists boarding staff as needed. The position requires full-time availability and openness to working Saturdays.
Requirements
- High school diploma or GED.
- At least 1 year of prior customer service experience.
- Ability to lift up to 50 lbs. without restriction.
- Comfort working around animals, including animals that may be anxious or aggressive.
- Ability to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.
- Availability for full-time employment and willingness to work Saturdays.
Nice To Haves
- Reception experience is highly preferred.
Responsibilities
- Greet clients and pets warmly upon arrival.
- Answer multi-line phones, schedule appointments, and update medical charts.
- Process monetary transactions and handle client payments.
- Perform administrative tasks, including filing, data entry, stocking, scanning, and uploading records.
- Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
- Keep the reception area clean and organized.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
