Veterinary Receptionist - Richland Hills, TX
About The Position
Penny Paws Animal Hospital - Richland Hills is hiring a Veterinary Receptionist! Would you enjoy spending your days surrounded by happy people who are compassionate about animals? Are you an advocate for all creatures, great and small, and would love the chance to be a voice for them? If so, you have found your ideal place with Penny Paws Animal Clinic in our Veterinary Front Office role in Richland Hills, Texas! In this Veterinary Front Office position, you will be immersed in an atmosphere that is both inspiring and fun, and where you can gain new perspectives and insight that will propel you along your chosen career path. Your team of professional co-workers will feel more like an extended family that genuinely cares about helping you achieve your goals. Pet owners will appreciate your knowledgeable assistance, and our furry clients will thank you with licks and smiles.
Requirements
- Must have a high school diploma or equivalent
- Excellent communication skills
- Possess a good attitude and contribute to a positive work environment
- Must be able to work weekends (Saturday and Sunday)
Nice To Haves
- Animal care, client/customer interaction, receptionist experience preferred but not required
- Knowledge of and ability to use medical abbreviations preferred but not required
Responsibilities
- Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions
- Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates
- Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly
- Understand and use special record notations, and make appropriate notes in patient records
- Be familiar with infectious and common zoonotic diseases; including prevention, and the steps to reduce or eliminate transmission
- Maintain medical records, establish or understand medical record filing systems
- Handle all cash transactions including deposits and invoicing
Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service) In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- State license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
