Veterinary Receptionist

Vetcor•Green Bay, WI

17d•Onsite

About The Position

Riverside Animal Hospital is hiring a full-time Veterinary Receptionist for its growing, full-service small-animal veterinary hospital in Green Bay, Wisconsin. The hospital is a busy seven-doctor practice committed to responsible pet ownership, preventive health care, and educational opportunities for clients. The receptionist helps provide clients with a positive experience through excellent communication and customer service and helps keep the practice running smoothly. The position offers a schedule of four full days or three days and two half days. Salary is negotiable and based on experience. The role includes greeting clients and pets, answering phones, providing information, checking clients and patients in and out, working with electronic medical records, and handling general administrative tasks. The hospital offers access to advanced technology and equipment, continuing education opportunities, and a supportive team environment. Riverside Animal Hospital and Vetcor state that diversity, equity, and inclusion are core values and are committed to an inclusive and equitable workplace where employees can be authentic, feel a sense of belonging, and reach their potential.

Requirements

High school diploma or equivalent.
Excellent communication and customer service skills.
A motivated, detail-oriented approach.
Ability to work well under pressure and as part of a team.
Flexible availability.
Ability to stand or sit for extended periods.

Nice To Haves

Customer service or receptionist experience.
Animal handling experience, including volunteering, grooming, or boarding.

Responsibilities

Greet clients and their pets warmly.
Answer phones and provide information to clients.
Check clients and patients in and out.
Work with electronic medical records.
Support the team with general administrative tasks.
Provide excellent communication and customer service in every interaction.

Benefits

Competitive, flexible compensation based on skill set and future performance.
401(k) matching and a Roth Retirement Savings Plan.
Flexible Spending Account for full-time employees.
529 Savings Plan.
Tuition support program.
Referral bonus program.
Medical, dental, and vision insurance for full-time employees.
Supplemental insurance options for full-time employees, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible dependents.
Up to three weeks of full pay for the birth or adoption of a child for full-time employees after one year of service, subject to the stated limitation in states with paid family leave programs.
Sick time and paid time off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly team rewards bonus program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays for full-time employees.
Employee Assistance Program.
Employee discount program.