Veterinary Receptionist

Veterinary Practice Partners • Smithfield, NC

4d • $15 - $16 • Onsite

About The Position

Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visit. The role is suited to a customer service professional who communicates clearly, excels in a fast-paced environment, and is passionate about animal care. The receptionist greets clients and pets, supports appointment check-in and scheduling, handles calls and payments, and helps maintain an organized and welcoming environment.

Requirements

• Previous experience as a veterinary receptionist or medical office assistant is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
• Accurately account for service and product sales, handle payments, process credit and debit cards, and schedule future appointments.
• Answer client calls about appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist with maintaining cleanliness and organization to provide a positive client experience.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off and a 401(k) plan for full-time employees.
• Professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed