Veterinary Receptionist
About The Position
Valhalla Animal Hospital is seeking a Veterinary Receptionist to join their team. This role is responsible for maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions, triaging client concerns, and handling calls or emails. The receptionist will also schedule appointments to maximize efficiency, check clients in and out, and process payments. A key aspect of this role is providing friendly emotional support in a compassionate and discreet manner during times of need to clients, and being comfortable with various medical outcomes. The position requires the ability to withstand unpleasant odors and noises, and potential exposure to bites, scratches, animal waste, and contagious diseases. The hospital offers opportunities for growth through virtual and hands-on training and continuing development.
Requirements
- Minimum of 1-year veterinary experience preferred
- Compassionate
- Calm
- Team Player
- Multi-Tasker
- Strong Communicator
- Highly organized
- Possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
Responsibilities
- Maintain the visual appeal of the hospital reception area
- Greet and welcome clients and patients
- Answer questions and triage client concerns
- Answer calls or emails and direct to the appropriate party for resolution
- Schedule appointments to maximize efficiency and daily flow
- Check in and check out clients
- Process payments
- Offer friendly emotional support in a compassionate and discreet manner during times of need to clients
- Be comfortable with various medical outcomes
- Withstand unpleasant odors and noises
- Handle potential exposure to bites, scratches, animal waste and potentially contagious diseases
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Liability insurance
- 401k
- 401k matching program
- Life insurance
- Supplemental insurance
- HSA
- FSA
- Employee Assistance Program
- Paid Vacation
- Sick Time
- Paid Bereavement Program
- Paid Parental Leave Program
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions
- Personal Pet Discounts
- Holiday Pay
- Uniform Allowance
- Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
