Veterinary Receptionist

Alliance Animal Health • Tallahassee, FL

7d

About The Position

Ox Bottom Animal Hospital is a locally owned, full-service companion animal hospital serving Tallahassee, Florida, and surrounding areas. The Veterinary Receptionist supports hospital operations by welcoming clients and patients, managing communications and appointments, handling check-in and check-out, and processing payments. The role also involves providing compassionate, discreet emotional support to clients during difficult situations and being comfortable with a range of medical outcomes. Training and continuing development opportunities are available through virtual and hands-on interactive programs.

Requirements

• At least one year of veterinary experience is preferred.
• Be compassionate, calm, and a team player.
• Be able to multitask and communicate effectively.
• Be highly organized and possess computer skills.
• Be a self-starter with a desire to advance knowledge and skills.
• Be able to withstand unpleasant odors and noises and possible exposure to bites, scratches, animal waste, and potentially contagious diseases.

Nice To Haves

• Prior veterinary experience, with a minimum of one year preferred.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Answer calls and emails, and direct them to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check clients in and out and process payments.
• Offer clients friendly, compassionate, and discreet emotional support during times of need.

Benefits

• Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, a 401(k) with matching, HSA, and FSA.
• Employee Assistance Program.
• Paid vacation and sick time for all employees.
• Paid bereavement program.
• Paid parental leave program.
• Continuing education allowance for licensed, registered, or certified roles.
• Tuition reimbursement for an AVMA-accredited veterinary technology program.
• Career development opportunities.
• Referral bonus program for most positions.
• Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed