Veterinary Receptionist

Ethos Veterinary Health • Honolulu, HI

1d • $18 - $22 • Onsite

About The Position

VERC is seeking a friendly, organized Veterinary Receptionist to support our front desk and Client Care team on a per diem basis. This role is crucial as you will be one of the first points of contact for clients arriving at our busy Emergency & Specialty hospital. Your responsibilities will include managing check-in, scheduling appointments, processing payments, handling records, answering phone calls, and addressing other daily reception needs. This is a casual position that requires a minimum commitment of two shifts per month.

Requirements

• Previous customer service experience required.
• Strong verbal and written communication skills.
• Comfortable answering phones and assisting clients in person.
• Strong computer and data-entry skills.
• Ability to manage multiple priorities in a busy reception environment.
• Confidence handling payments and basic financial transactions.
• Compassionate, professional approach when working with pet owners.
• Dependable and able to meet the minimum per diem commitment of two shifts per month.

Nice To Haves

• Veterinary receptionist, animal hospital, medical reception, or healthcare experience preferred.

Responsibilities

• Greet clients and check patients in and out of the hospital.
• Answer incoming calls and direct questions to the appropriate team member.
• Schedule appointments and assist with incoming Emergency and Specialty visits.
• Create and update client and patient accounts and medical records.
• Obtain referring veterinarian information and help coordinate medical records.
• Process admissions, discharges, invoices, and client payments.
• Maintain accurate electronic records and documentation.
• Assist with scanning, emailing, filing, and other front desk administrative tasks.
• Help keep the reception and client-facing areas organized and welcoming.
• Partner with Client Care, Veterinary Technicians, Veterinarians, and hospital teams to keep the front desk running smoothly.

Benefits

• VetBloom continuing education and professional development
• Employee Assistance Program (EAP) and available wellness resources
• Opportunities to explore additional positions and career growth within VERC and Ethos Veterinary Health

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed