Veterinary Receptionist

Veterinary Practice Partners•Suffield, CT

5d•$18 - $20

About The Position

Suffield Veterinary Hospital is hiring a part-time Front-Desk Receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visit. The role is suited to a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. The position averages 20–25 hours per week. Shifts vary, with start times as early as 7:30 a.m. and end times as late as 6:00 p.m. Availability to work 2–3 Saturdays per month from 8:00 a.m. to 1:00 p.m. is required. Pay is $18–$20 per hour, based on skills, experience, and qualifications. Suffield Veterinary Hospital provides veterinary care with compassion and personalized service. Its services include wellness exams, vaccinations, dentistry, surgery, and care for exotic animals.

Requirements

Strong organizational and multitasking skills.
Ability to maintain a calm, professional, and positive demeanor.
Availability to work 2–3 Saturdays per month from 8:00 a.m. to 1:00 p.m.

Nice To Haves

Previous experience as a veterinary receptionist or medical office assistant is preferred; the employer is willing to train.

Responsibilities

Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
Ensure accurate accounting for service and product sales, handle payments, process credit and debit cards, and schedule future appointments.
Answer client calls about appointments, hospital inquiries, medication refills, and other requests.
Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.