Veterinary Receptionist

Animal Outpatient Specialty Network•Greenville, SC

12d

About The Position

Animal Dermatology Clinic - Greenville, part of Animal Dermatology Group (ADG), is seeking a Receptionist to support clinic operations and provide professional, caring service to clients and patients. ADG is a U.S. veterinary dermatology business with more than 40 primary practice locations and numerous satellite locations. Its work includes specialty care, clinical research and trials, product development, and veterinary education. The role involves client service and administrative work, including answering calls, scheduling appointments, maintaining patient records, supporting pharmacy and retail sales, implementing marketing activities, housekeeping, and handling financial responsibilities. The successful candidate is energetic, positive, adaptable, dependable, detail-oriented, and able to communicate and work effectively with a team in a busy environment. The position requires a high school diploma or equivalent, experience working with the public, dependable attendance, and the ability to meet the listed physical demands. Veterinary hospital or physician-office experience is preferred. The role offers no nights or weekends, paid time away and holidays, comprehensive benefits, education support, company-provided scrubs, employee-pet discounts, and a monthly bonus based on clinic dietary sales.

Requirements

High school diploma or equivalent.
Experience working with the public, such as in a restaurant, retail, or service business.
Excellent client service skills.
Excellent phone skills.
Excellent communication skills.
Ability to work in a team-oriented environment.
Organization and attention to detail.
Ability to take direction.
Ability to handle money accurately and honestly.
Sound decision-making skills and ability to multitask in a stressful environment.
Dependable attendance.
Ability to lift 40 pounds.
Ability to walk, bend, squat, stand, or reach constantly during a minimum eight-hour day.

Nice To Haves

Computer skills are preferred.
Experience in a veterinary hospital or doctor's office is a plus.

Responsibilities

Provide client service.
Answer phone calls.
Take accurate messages and book appointments.
Maintain charts and computer records.
Support pharmacy and retail sales.
Implement marketing activities.
Perform maintenance and housekeeping duties.
Handle financial responsibilities, including money accurately and honestly.

Benefits

No nights or weekends.
Robust vacation allowance, paid holidays, sick time and mental health days, paid parental leave, and leaves of absence.
Short- and long-term disability coverage options.
Medical, prescription drug, dental, and vision benefits, plus Health Savings Accounts.
Wellbeing support, including free counseling and referral services.
401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
Education support through certification programs and continuing education opportunities.
Life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting benefits, and other benefits.
Company-provided scrubs.
Discounts on services and medications for employee pets.
Monthly bonus based on clinic dietary sales.