Veterinary Receptionist

Alliance Animal Health•East Ridge, TN

13d

About The Position

East Ridge Animal Hospital is seeking a Veterinary Receptionist to support clients and patients at its small-animal and exotic-pet hospital in East Ridge, Tennessee. The receptionist welcomes clients and patients, handles inquiries and communications, schedules appointments, supports efficient daily operations, and processes client check-ins, checkouts, and payments. The role also involves providing compassionate, discreet emotional support to clients during difficult times and being comfortable with a range of medical outcomes. The hospital provides training and continuing development through virtual and hands-on interactive opportunities. The position may be full-time or part-time. Work may involve exposure to unpleasant odors and noises, animal bites and scratches, animal waste, and potentially contagious diseases.

Requirements

Compassionate, calm, and a team player.
Able to multitask and communicate effectively.
Highly organized and possesses computer skills.
Self-starter with a desire to advance knowledge and skills.
Able to withstand unpleasant odors and noises and potential exposure to bites, scratches, animal waste, and contagious diseases.

Nice To Haves

At least one year of veterinary experience is preferred.

Responsibilities

Maintain the visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Answer questions and triage client concerns.
Answer calls and emails, directing them to the appropriate party for resolution.
Schedule appointments to maximize efficiency and daily flow.
Check clients in and out and process payments.
Offer clients friendly, compassionate, and discreet emotional support during times of need.

Benefits

Health, dental, and vision benefits.
Liability insurance, life and supplemental insurance, HSA, and FSA.
401(k) and 401(k) matching program.
Employee Assistance Program.
Paid vacation and sick time for all employees.
Paid bereavement program.
Paid parental leave program.
Competitive compensation.
Continuing education allowance for licensed, registered, or certified roles.
Tuition reimbursement for an AVMA-accredited veterinary technology program.
Career development opportunities.
Referral bonus program for most positions.
Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.