Veterinary Receptionist

Festival Veterinary Clinic • Bel Air, MD

4d • $18 - $20

About The Position

Festival Veterinary Clinic is hiring a full-time front-desk receptionist to serve as the first point of contact for veterinary clients and help set the tone for their visit. The clinic seeks a customer service professional who communicates clearly, works well in a fast-paced environment, and is passionate about animal care.

The schedule is Monday through Friday with rotating hours from 8:00 a.m. to 6:00 p.m., plus rotating Saturdays from 8:00 a.m. to 1:00 p.m. The salary is $18–$20 per hour, based on the candidate’s skills, experience, and qualifications.

Festival Veterinary Clinic has served pets and families in Harford County, Maryland, since 1994. It provides wellness and preventive care, diagnostics, dentistry, surgery, laser therapy, senior-pet care, and care for exotic pets. Its veterinarians, technicians, and support staff emphasize modern veterinary medicine, compassion, teamwork, and community-focused service.

Requirements

• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Nice To Haves

• Previous experience as a veterinary receptionist.

Responsibilities

• Greet clients and their pets, complete appointment sign-in, confirm appointment details, and escort clients to exam rooms.
• Maintain accurate accounting for service and product sales, handle payments, process credit and debit cards, and schedule future appointments.
• Answer client calls about appointments, hospital inquiries, medication refills, and other requests.
• Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Help maintain cleanliness and organization to support a positive client experience.

Benefits

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan for full-time employees.
• Professional development opportunities.
• Employee pet discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed