Veterinary Receptionist

Wedington Animal Hospital•Fayetteville, AR

10d

About The Position

Wedington Animal Hospital is a well-established, progressive, 12-doctor general practice in Fayetteville, Arkansas, offering comprehensive veterinary services. The Veterinary Receptionist welcomes clients and patients, supports reception-area presentation, responds to client questions and concerns, handles communications, schedules appointments, and processes client check-ins, checkouts, and payments. Receptionists provide compassionate, discreet emotional support to clients during difficult situations and should be comfortable with a range of medical outcomes. The role includes opportunities for virtual and hands-on interactive training and continued development.

Requirements

Be compassionate, calm, a team player, and a multitasker.
Have strong communication skills.
Be highly organized and possess computer skills.
Be a self-starter with a desire to continue advancing knowledge and skills.
Be able to withstand unpleasant odors and noises.
May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Nice To Haves

At least one year of veterinary experience is preferred.

Responsibilities

Maintain the visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Answer questions and triage client concerns.
Answer calls and emails and direct them to the appropriate party for resolution.
Schedule appointments to maximize efficiency and daily flow.
Check in and check out clients and process payments.
Offer friendly emotional support in a compassionate and discreet manner during times of need.

Benefits

Comprehensive benefits including health, dental, vision, liability, life and supplemental insurance, a 401(k) and 401(k) matching program, HSA, and FSA.
Employee Assistance Program.
Paid vacation and sick time for all employees.
Paid bereavement program.
Paid parental leave program.
Continuing education allowance for licensed, registered, or certified roles.
Tuition reimbursement for an AVMA-accredited veterinary technology program.
Career development opportunities.
Referral bonus program for most positions.
Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.