Veterinary Receptionist

Universal Pet Hospital•Palo Alto, CA

About The Position

The Veterinary Receptionist is the face and voice of the clinic, welcoming clients and pets and helping create a friendly, organized reception experience. The role manages appointments, answers calls, shares pet care information, and connects clients with the medical team. It also includes processing payments, maintaining records, keeping the reception area clean and welcoming, and occasionally assisting with basic animal handling during exams. Weekend availability is required. Prior veterinary clinic or animal care experience is a plus, but training may be provided to someone with strong customer service skills and a genuine love for animals.

Requirements

  • Exceptional communication skills and a professional, compassionate attitude.
  • Ability to multitask in a fast-paced environment, including managing calls and check-ins.
  • Weekend availability.

Nice To Haves

  • Prior experience in a veterinary clinic or animal care.
  • A strong customer service background and genuine love for animals; training may be provided.
  • Knowledge of veterinary terminology.
  • Experience with dog training or handling.

Responsibilities

  • Greet clients and their pets warmly.
  • Manage appointments and help keep the clinic schedule organized.
  • Answer calls, provide pet care information, and connect the medical team with clients.
  • Process payments and manage records.
  • Occasionally assist with basic animal handling during exams.
  • Keep the reception area clean, organized, and welcoming.

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discount
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service