Veterinary Receptionist

Animal Outpatient Specialty Network•Marina del Rey, CA

21d•$20 - $25•Onsite

About The Position

Animal Dermatology Group (ADG) is a U.S. veterinary dermatology business providing specialty care for pets with acute and chronic skin conditions. The organization has over 40 locations nationwide and more than 90 doctors supporting its medical team. Its work includes specialty care, support for general-practice veterinarians, drug and product development, clinical trials, and a veterinary dermatology residency program. Animal Dermatology Clinic - Marina del Rey is seeking a Receptionist who is energetic, positive, upbeat, proactive, punctual, accountable, adaptable, professional, caring, and committed to the clinic’s needs. The successful candidate will be comfortable sharing ideas, teaching others, working with diverse people, and maintaining a professional appearance and attitude when dealing with patients and clients. The receptionist supports client service and clinic operations. Duties include answering calls, taking messages, booking appointments, maintaining charts and computer records, pharmacy and retail sales, marketing implementation, housekeeping, and financial responsibilities. The role requires dependable attendance and the ability to work in a team-oriented, sometimes stressful environment while staying organized, detail-oriented, and accurate when handling money. A high school diploma or equivalent and experience working with the public are required. Veterinary hospital experience, particularly in a multi-specialty hospital, is preferred. The position involves lifting up to 40 pounds and regularly walking, bending, squatting, standing, or reaching during a minimum eight-hour day. Benefits include time away from work with no nights or weekends, vacation, paid holidays, sick time and mental health days, paid parental leave, medical and other insurance options, retirement resources, education support, company-provided scrubs, employee-pet discounts, and a monthly bonus based on the clinic’s dietary sales.

Requirements

High school diploma or equivalent.
Experience working with the public, such as in a restaurant, retail, or service business.
Excellent client service skills.
Excellent phone skills.
Excellent communication skills.
Ability to work in a team-oriented environment.
Organization and attention to detail.
Ability to take direction.
Ability to handle money accurately and honestly.
Sound decision-making skills and ability to multitask in a stressful environment.
Dependable attendance.
Ability to lift 40 pounds.
Ability to walk, bend, squat, stand, or reach constantly during a minimum eight-hour day.

Nice To Haves

Computer skills.
Experience in a veterinary hospital.
Experience in a multi-specialty veterinary hospital.
Energetic, positive, upbeat, proactive, punctual, adaptable, accountable, professional, and caring approach.
Willingness to teach others and share ideas; openness to diversity; commitment to the clinic’s needs; and ability to see the big picture.

Responsibilities

Provide client service.
Answer phone calls.
Take accurate messages and book appointments.
Maintain charts and computer records.
Support pharmacy and retail sales.
Implement marketing activities.
Perform maintenance and housekeeping.
Handle financial responsibilities.

Benefits

No nights or weekends.
Robust vacation allowance.
Paid holidays.
Sick time and mental health days.
Paid parental leave.
Short- and long-term disability coverage options and leaves of absence.
Medical, prescription drug, dental, and vision benefits.
Health Savings Accounts and wellbeing support, including free counseling and referral services.
401(k) plan with safe harbor match.
Flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
Certification programs and continuing education opportunities.
Life insurance and supplemental health protection plans.
Legal counseling and identity theft protection.
Commuting benefits.
Company-provided scrubs.
Discounts on services and medications for employee pets.
Monthly bonus based on clinic dietary sales.