Veterinary Receptionist

American Veterinary Group • Lake City, FL

18d • Onsite

About The Position

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The role is responsible for maintaining front-of-house duties, which vary by day and may include answering phone calls, scheduling appointments, greeting clients, maintaining required hospital paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are key to success.

The position requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. The employer will consider requests for reasonable accommodation in accordance with the ADA and applicable laws.

Requirements

• Prior customer service experience.
• Clear communication and organizational skills.
• Professionalism, dependability, positive communication, and the ability to multitask in a hands-on environment.
• Compassion and care for people and pets.
• Ability to work individually and as part of a team.
• Self-starter who can complete daily tasks without constant direction.
• Must be able to lift 40 lbs.
• Regular on-site presence is an essential function of the role.

Nice To Haves

• Energetic people-and-pet orientation and excellent work ethic.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Answer phone calls.
• Schedule appointments.
• Greet clients.
• Maintain hospital-required paperwork.
• Review invoices or discharge instructions.
• Support patient care and time-sensitive hospital needs through regular in-person attendance.
• Collaborate with clinical teams and help maintain the safety and well-being of patients, clients, and staff.

Benefits

• Health care plan with medical, dental, and vision options.
• 401k match.
• Generous paid time off (PTO).
• Paid parental leave and paid maternity leave.
• One Work/Life Balance day off.
• Short-term and long-term disability options.
• Supplemental insurance options.
• Discounted veterinary care.
• Scrub allowance.
• Hands-on and e-training.
• Professional growth opportunities.
• Tuition assistance for prospective Veterinary Technician Students.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed