Veterinary Reception, Client Care, Calgary Animal Referral and Emergency Centre

VCA Animal Hospitals • Calgary, AB

5d • Onsite

About The Position

Calgary Animal Referral and Emergency (C.A.R.E.) Centre is welcoming a full-time Veterinary Reception, Client Care to join our team. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Requirements

• Prior experience in customer service and administrative duties
• Prior knowledge/or ability to learn medical terminology and VCA Woofware
• Exceptional client service skills
• Empathetic, nurturing, and positive attitude
• Skilled in prioritizing needs, open to change, and adaptable
• Initiative in carrying out assignments independently
• Attention to detail with above-average time management skills
• Must be flexible and available to work shift work weekdays, weekends, and holidays. Shifts will start at 6 a.m. on any given day

Nice To Haves

• Previous veterinary experience or graduate from an accredited Veterinary Assistant program is preferred

Responsibilities

• Delivering our mission to our clients and their pets

Benefits

• Access to internal and external continuous learning opportunities at annual VCA Canada conferences
• Industry-leading customer service training through VCA Canada’s Client Experience Program
• Support the development and career growth of high-performing team members
• Competitive wages
• Pet and veterinary discounts
• Group benefits
• Paid wellness days
• RRSP Employer 5 % Match Program
• Annual uniform allowance
• Exceptional career development
• Employee Assistance Program
• Referral Bonus Rewards
• Opportunities to give back in your community through VCA initiatives
• Generous personal pet care discounts
• Shopping discounts
• Wellness apps

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed