Veterinary Practice Manager
About The Position
Companion Pet Hospital in Carmel, New York, is hiring a Veterinary Practice Manager to support hospital operations and help the team provide an excellent experience for pets, clients, and employees. The manager will oversee daily operations, develop team members, support client relationships, and help maintain the hospital’s culture of compassionate, individualized care. The hospital is AAHA-accredited and is a Fear Free and Cat-Friendly Practice, offering services that include preventive care, dentistry, digital radiography, in-house laboratory diagnostics, surgery, laser therapy, and acupuncture.
Requirements
- Strong communication, organization, and customer service skills.
- Ability to manage competing priorities in a busy veterinary setting.
- Confidence coaching employees, resolving conflicts, and making fair decisions.
- Proactive mindset and commitment to high-quality patient and client experiences.
- Computer proficiency and attention to operational details.
- Flexibility to adjust hours based on hospital needs.
Nice To Haves
- Previous Veterinary Practice Manager or Certified Veterinary Practice Manager experience.
- At least one year of management experience, or three or more years of veterinary experience.
- Familiarity with veterinary terminology, hospital operations, inventory management, and personnel processes.
Responsibilities
- Oversee daily operations, staff scheduling, payroll, inventory, purchasing, and vendor relationships.
- Recruit, interview, hire, onboard, train, and develop team members.
- Conduct performance reviews, address employee concerns, and support fair, consistent personnel decisions.
- Partner with hospital leadership to identify staffing needs and improve workflows.
- Build positive client relationships and resolve concerns professionally and empathetically.
- Maintain accurate records and support compliance with hospital policies, OSHA requirements, and DEA and controlled-substance procedures.
- Coordinate communication between clients, doctors, and veterinary staff, including notification of emergency cases.
- Represent the hospital at local events and strengthen community relationships.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, 401(k) and 401(k) matching, life and supplemental insurance, HSA, and FSA.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
