Veterinary Customer Service Representative (Days)
About The Position
IndyVet Emergency and Specialty Hospital is seeking a Veterinary Customer Service Representative for its emergency and specialty setting in Indianapolis, Indiana. The role supports hospital staff and helps provide compassionate, high-standard care to pets and their families. The ideal candidate has customer service experience in a healthcare setting, communicates professionally and courteously—including during conflict—and uses creative problem-solving while fostering teamwork. This is a full-time position with rotating 10- or 12-hour shifts beginning at 5:00 AM. Some weekends and holidays are required, as is participation in an on-call rotation. Compensation is $17.00 to $18.00, depending on experience.
Requirements
- Previous customer service experience in a healthcare setting.
- Professional and courteous communication skills, including the ability to navigate conflict.
Nice To Haves
- Experience in veterinary medicine is highly preferred.
Responsibilities
- Serve hospital staff through creative problem-solving.
- Communicate professionally and courteously, including when handling conflict.
- Help uphold the hospital’s standard of patient care.
- Contribute to a culture of teamwork.
Benefits
- Continuing education allowance
- Uniform allowance, including shoes
- Paid time off
- Paid holidays
- Employee pet discount
- 401(k)
- Medical, dental, and vision insurance
- Disability insurance
- Life insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
