Specialty Veterinary Clinical Manager

MedVet•City of Manassas, VA

10d

About The Position

MedVet is seeking a Veterinary Clinical Manager for its Client Services, Medical Oncology, and Internal Medicine departments. Reporting directly to the Hospital Director, the Clinical Manager develops and maintains an engaged, empowered team that provides exceptional service to patients, clients, and referral partners. The role partners with the Hospital Director and Medical Director to promote collaboration, career development, and inclusivity, contributing to strong employee and client experiences and healthy organizational growth. The manager ensures the department has the resources and tools to operate effectively, supports process improvement, coordinates staffing and schedules, and contributes to supply, equipment, and financial decisions. The position includes both clinical and administrative work, with at least 50% of time spent on administrative tasks; the split may vary based on hospital and department size, direct reports, and staffing needs. The role requires at least 40 hours in the hospital unless otherwise approved by the Hospital Director, plus flexibility for after-hours and weekend coverage. The initial hiring range is $93,000 to $98,000, depending on skills and experience. Employment is contingent on passing a drug screen and background check. MedVet is an equal opportunity employer.

Requirements

Associate degree or a combination of equivalent college-level courses and experience preferred.
Excellent interpersonal, customer-service, and communication skills.
Excellent organizational skills and ability to multitask.
Ability to work well in a fast-paced environment.
Ability to prioritize duties and responsibilities to meet deadlines.
Professionalism and ability to work with people at all levels of the organization.
Standard knowledge of and ability to use Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
Must work a minimum of 40 hours in the hospital unless otherwise approved by the Hospital Director.
Must be flexible to meet department needs, including a mix of after-hours and weekend coverage.
Employment is contingent on passing a drug screen and background check.

Nice To Haves

Career growth and personal development opportunities.
Continuing education opportunities and assistance program.

Responsibilities

Ensure the department healthcare team has the resources and tools needed to deliver the MedVet Experience.
Coach team members on process-improvement fundamentals and help ensure the department operates efficiently and sustainably.
Collaborate with other departments.
Develop, monitor, and adjust schedules according to workflow to maximize efficiency.
Recommend needed supplies and equipment purchases in collaboration with the service or department representative.
Manage and influence department financial decisions and financial health.
Influence behavior and lead change while fostering a collaborative, service-oriented culture.
Provide a comprehensive clinical onboarding training schedule for all team members.
Provide ongoing performance feedback, instruction, and follow-up to team members.
Negotiate and mediate conflict in partnership with the HR Partner.
Perform initial screening of client and referral partner concerns and collaborate with the hospital dyad to resolve them.
Provide written annual performance feedback and a development plan for each healthcare team member.
Attract and retain team members by providing meaningful work, career growth, and ongoing professional development.
Split time between clinical and administrative duties, spending at least 50% of the time on administrative tasks.