Veterinary Specialty Surgery Manager

Points East Veterinary Specialty Hospital of Wilson•Sims, NC
•Onsite

About The Position

Points East Veterinary Specialty Hospital of Wilson is seeking a Veterinary Specialty Surgery Manager to lead the daily operations of its established surgery department in Wilson, North Carolina. The manager will work alongside two board-certified surgeons and a dedicated support team to support advanced surgical care for pets, their families, and referring veterinarians. In close partnership with the surgeons and hospital leadership, this hands-on leadership role coordinates departmental workflow, develops and supports the surgery team, and maintains systems that enable efficient surgical services. The role combines team development and operational oversight with direct clinical support as needed. The position is full-time, with no on-call, weekend, or holiday requirements. Relocation assistance may be available.

Requirements

  • At least three years of experience in specialty surgery or anesthesia.
  • Excellent written and verbal communication skills.
  • Strong organizational, time-management, problem-solving, and critical-thinking skills.
  • Ability to learn quickly and work effectively in a collaborative clinical environment.
  • Ability to work with or around sick and injured animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and unpleasant odors.
  • Ability to safely handle and restrain animals of various sizes and temperaments.
  • Ability to communicate professionally and effectively, including in emotionally charged situations, and maintain composure under pressure.
  • Commitment to high-quality client service and a solutions-oriented approach.
  • Proficiency with computers, electronic medical records, and related software, with the ability to learn and adapt to new technology.
  • Strong attention to detail and clarity in written and verbal communication.
  • Ability to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally with assistance; stand for up to 10–12 hours; walk, bend, stoop, kneel, crouch, and reach regularly; and perform repetitive hand and arm tasks.

Nice To Haves

  • Registered Veterinary Technician (RVT) credential strongly preferred.
  • Prior leadership or supervisory experience highly desirable.
  • Veterinary Technician Specialist (VTS) in Surgery or Anesthesia preferred.

Responsibilities

  • Supervise and support the surgery technician team, coordinating scheduling, training, and performance feedback.
  • Serve as the department’s daily operational resource, addressing concerns and developing systems to reduce preventable issues.
  • Coordinate daily case flow, surgical preparation, and staffing to support surgeons and patients.
  • Develop and maintain consistent departmental workflows while promoting team understanding and buy-in.
  • Work with two board-certified surgeons to support high-quality specialty surgical services.
  • Provide direct clinical care and technical assistance with surgical cases as needed.
  • Oversee surgical suite cleanliness and organization, instrument preparation, equipment readiness, and inventory.
  • Serve as a liaison between surgery and other hospital services to support communication and continuity of care.
  • Assist with client communication and case logistics in collaboration with the surgeons and hospital team.
  • Promote a collaborative culture and lead by example with a positive, solutions-oriented outlook.
  • Support team members’ professional growth and continually improve the client and team experience.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with employer match.
  • Paid time off.
  • Continuing education allowance.
  • Uniform stipend.
  • No on-call, weekend, or holiday shifts.
  • Relocation assistance may be available.
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