Veterinary Clinic Assistant II - VIP Petcare

Tractor Supply Company•Marietta, GA

1d•Onsite

About The Position

Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

Requirements

1-3 years of experience in a pet related field
Must be 18 years of age or older
Valid driver’s license
VIP Petcare Pass MVR Check
Reliable transportation to and from work
Previous customer service sales experience
High School Diploma or equivalent required

Nice To Haves

Present professional appearance and positive conduct
Punctuality and dependability highly valued
Skilled in computer software (iPad, Bluetooth devices and more)
Strong organizational, problem-solving, and analytical skills
Ability to work within a team to meet team goals and objectives
Comfort level in approaching host location’s customers to educate about our clinics
Ability to adapt to changing priorities

Responsibilities

Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Safely demonstrate skill in performing nail trims
Learn to administer vaccines, scan, and administer microchips, and to perform phlebotomy
Collect and prepare blood and fecal samples for laboratory testing
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Drive van to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
Aid the clinic flow by utilizing effective communication, organization, and time management skills
Make recommendations for services and products to every pet, every time, based on pet’s lifestyle and an understanding of canine and feline diseases
Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
Support inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Achieve at least one of three clinic job competencies (Expert Handler, Phlebotomist, Injection Specialist)
Provide customer service to pet parents by answering questions and assisting them through the clinic process
Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
Scan pets for microchips
Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners
Other duties as assigned