Veterinary Clinic Coordinator II

University of Chicago•Hyde Park, IL

7d•Onsite

About The Position

The mission of the Animal Resources Center (ARC) is to assist investigators in performing their animal research while ensuring appropriate and humane care of all laboratory animals. The Animal Resources Center (ARC) at The University of Chicago is responsible for the use and care of all research animals on campus. The ARC manages 6 facilities and a business office. Its sections are as follows: husbandry, maintenance, operations, veterinary care, finance and administration. The large animal clinic is responsible for all surgical procedures, animal health and welfare of USDA covered species. The ARC merged with the Office of Shared Research Facilities managing all of the BSD cores on campus. The job plans and executes laboratory data collection and analysis to support clinical research, and assists in specialty research involving animals, MRI technologies, histology, among others. Under the direction of the Large Animal Clinical Services Director, the Veterinary Clinic Coordinator II supports, facilitates and coordinates the daily clinical activities of the clinic. This position works closely with clinic staff, principal investigators, departments, sponsors and other external groups to provide guidance on scheduling, shipping/receiving, ordering and other related aspects of procedural work in the clinic. The Veterinary Clinic Coordinator II also involves acting as a resource for clinical veterinarians with identifying issues/problems and implementing resolutions. Assists with billing and budget activities in conjunction with the ARC Finance team.

Requirements

Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

1-3 years of experience working in a veterinary environment or research laboratory strongly preferred.
Clinical skills preferred (i.e. blood draw, intravenous injection, etc.).
Animal care exposure, in a veterinary practice or research environment strongly preferred.
Strong organizational and communication skills strongly preferred.
Good computer skills, familiar with Word and Excel strongly preferred.
Demonstrated responsibility, reliability and professionalism strongly preferred.
Ability to work independently as well as collaboratively within a team strongly preferred.

Responsibilities

Responsible for coordinating principal investigators’ needs and expectations for each surgical procedure, determining the order of operations and table times with staff.
Coordinate with other investigative groups if sharing patients/animals.
Provide timely support to principal investigators by responding to routine administrative inquiries, assisting with clinic operations, and escalating complex issues as appropriate.
Responsible for placing all clinic equipment/supply/consumable orders and ensure adequate inventory stock, and monitor controlled drug usage, expiration and disposition.
Assist in coordinating staff schedules and weekend/holiday coverage rotation.
Assist certified veterinary technicians with prepping animals for procedures and monitoring anesthesia when needed.
Oversee equipment shipping for internal/external training laboratories, ensure operating room (OR) set ups are ready and complete, place animal orders, build and maintain relationships with vendors and responsible for scheduling all procedures and staff.
Assist with electronic billing management system (Neo billing), coordinate participation in the radiation safety program.
Manage animal intakes and process intake paperwork and ensure accuracy of documentation.
Ensure Standard Operating Procedures are reviewed and up to date.
Serve as the primary point of contact for scheduling the use of the ARC surgical clinic and coordinating equipment shipments.
Assist with Good Laboratory Practice (GLP) studies and help maintain clinic readiness for USDA and AAALAC inspections by supporting compliance with institutional and regulatory requirements.
Applies standard laboratory procedures to support clinical research studies, such as the preparation of reagents.
Handles, processes, banks, and ships patient samples.
Prepares quality and safety control measures for the laboratory, such as checks of equipment, temperature control, and documentation of quality improvement projects.
Under a moderate degree of supervision, provides support to clinical research studies.
Performs other related work as needed.