Mobile Veterinary Clinic Coordinator

Patty Baker Humane Society Naples•Naples, FL

2d•Hybrid

About The Position

Patty Baker Humane Society Naples (PBHSN), Southwest Florida's state-of-the-art no-kill shelter, is seeking candidates for the position of Mobile Veterinary Clinic Coordinator. The MVC Coordinator is responsible for the day-to-day operations and coordination of PBHSN's Mobile Veterinary Clinic program. This position serves as the primary point of contact for scheduling, client communications, inventory management, and program logistics. The Coordinator works collaboratively with the Community Services Coordinator to build community partnerships and expand access to affordable veterinary services throughout Collier County.

Requirements

Ability to drive the MVC bus (non-CDL)
High school diploma or equivalent required
Valid Florida driver's license with clean driving record
Ability to work weekends
Experience in customer service, program coordination, or administrative role required
Excellent organizational skills with strong attention to detail
Strong written and verbal communication skills with ability to communicate compassionately with diverse populations
Ability and willingness to learn new systems including: ShelterLuv (shelter management software), Pulse (inventory management system), Google Voice (phone/communication system)
Problem-solving skills and ability to handle multiple tasks simultaneously
Professional phone manner and ability to de-escalate difficult situations
Cultural competency and ability to work with diverse communities

Nice To Haves

Associate's degree or higher in animal science, veterinary technology, business administration, or non-profit management preferred
Minimum 1-2 years experience in animal welfare, veterinary clinic, or animal shelter setting preferred
Experience with inventory management or supply chain coordination a plus
Non-profit experience strongly preferred
Bilingual (English/Spanish) strongly preferred

Responsibilities

Schedule mobile clinic appointments and manage calendar to maximize clinic utilization and community reach
Conduct client intake conversations to assess needs and determine appropriate services
Coordinate with veterinary staff to ensure clinic readiness for scheduled appointments
Provide excellent customer service while maintaining empathy and professionalism with clients from diverse backgrounds and income levels
Maintain accurate inventory of all medical supplies, medications, and equipment for the mobile clinic using Pulse inventory management system
Monitor stock levels and proactively order supplies before depletion to ensure uninterrupted service
Establish and implement inventory tracking systems to prevent waste and ensure cost efficiency
Coordinate with vendors for ordering, delivery, and receipt of supplies
Ensure proper storage and handling of medications and controlled substances in accordance with regulations
Safely operate mobile clinic vehicle to and from community locations throughout Collier County
Perform routine vehicle inspections and coordinate maintenance as needed
Set up and break down mobile clinic equipment at off-site locations
Maintain all equipment in proper working order and report maintenance needs promptly
Ensure compliance with safety protocols and regulations during transport and operations
Work closely with Community Services Coordinator to identify underserved communities and partnership opportunities
Assist in building relationships with community organizations, churches, housing complexes, and other partners throughout Collier County
Participate in outreach events to promote mobile wellness clinic services
Contribute ideas for program improvement and expansion