About The Position

Madison Veterinary Specialists (MVS), a privately owned, 24-hour emergency and specialty hospital and AAHA Accredited Referral Practice, is seeking an experienced Emergency Veterinary Assistant to join its Emergency Department. The role supports veterinarians and technicians in providing timely, compassionate care to emergency and hospitalized patients in a fast-paced environment. The position is full-time and overnight at the hospital's Legal Address in Monona, Wisconsin. Experienced candidates may qualify for a sign-on bonus based on relevant experience and successful completion of a clinical competency assessment. The assistant helps with emergency triage, outpatient appointments, hospital admissions, procedures, diagnostics, treatments, anesthesia, CPR, stabilization, patient monitoring, and discharge. The role also includes communicating with clients and the veterinary team, maintaining treatment and procedure areas, and anticipating the needs of clinicians. MVS describes its environment as collaborative and offers hands-on training, continuing education, and opportunities to expand clinical skills.

Requirements

  • More than one year of experience as a veterinary assistant.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to safely lift and carry up to 30 pounds.
  • Ability to work around potential hazardous materials, infectious diseases, and zoonotic pathogens while following appropriate safety protocols.

Nice To Haves

  • Experience working with ImproMed software.
  • Experience as an emergency veterinary assistant.

Responsibilities

  • Triage incoming emergency patients and communicate patient status to the veterinarian or supervising technician.
  • Support outpatient appointments by obtaining patient histories, assisting with treatments, diagnostics, and procedures, and preparing patients for discharge.
  • Admit hospitalized patients, ensure accurate documentation, and facilitate communication with the veterinary team.
  • Assist veterinarians and technicians with emergency procedures, diagnostics, treatments, anesthesia, CPR, and patient stabilization.
  • Recognize changes in patient condition and promptly communicate concerns to the veterinarian or supervising technician.
  • Safely restrain patients of varying sizes and temperaments while maintaining patient and team safety.
  • Communicate compassionately with clients, including providing patient updates, discharge instructions, and client education.
  • Manage time effectively and prioritize multiple patients and competing responsibilities in a fast-paced emergency environment.
  • Provide customer service and telephone communication while remaining calm, compassionate, and professional.
  • Prepare and maintain treatment areas, procedure spaces, and equipment for efficient patient care.
  • Anticipate the needs of the veterinary team and actively seek opportunities to assist.
  • Keep treatment areas clean, organized, and well-stocked.

Benefits

  • Competitive wages based on experience.
  • Medical insurance.
  • Life insurance.
  • Paid time off.
  • Flexible spending account participation opportunity.
  • 401(k) participation opportunity with company matching.
  • Professional continuing education allowance.
  • Continuing education opportunities.
  • Employee pet discounts.
  • Opportunities for professional growth.
  • Hands-on training.
  • Experienced veterinary assistants may qualify for a sign-on bonus based on relevant experience and successful completion of a clinical competency assessment.
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