Veterinary Assistant - Abingdon Square Veterinary Clinic - NY
About The Position
This is not your typical Veterinary Assistant position. At Abingdon Square Veterinary Clinic, we are searching for a Veterinary Assistant who serves as a true extension of the doctor-client relationship. Someone who loves connecting with people just as much as they love caring for pets. Our ideal candidate is warm, personable, organized, and genuinely enjoys spending time with clients. They understand that exceptional veterinary medicine is not only about patient care; it is also about building trust, educating pet owners, and creating an outstanding client experience from start to finish. This role will primarily function as an Exam Room Veterinary Assistant, helping support doctors throughout appointments while serving as a client care ambassador for the hospital. We are looking for someone who naturally forms relationships, communicates with confidence and compassion, and enjoys providing a concierge-style experience for every client who walks through our doors. This position is heavily focused on client communication, client education, relationship building, exam room support, patient advocacy, follow-up communication, and creating exceptional client experiences. While technical skills are important, we are equally interested in finding someone who can connect with clients, make them feel comfortable, and help strengthen the bond between our hospital and the families we serve. Abingdon Square Veterinary Clinic recently relocated into a beautiful, newly renovated facility located in the heart of Manhattan's West Village. Our modern hospital features 5 spacious exam rooms, a dedicated surgical suite, a dedicated dental suite with 2 dental tables, digital dental radiography, Vetspire cloud-based medical records, advanced diagnostic and treatment equipment, and a comfortable team lounge and workspace. We are proud to be Fear Free Certified, Feline Friendly Certified, and Human-Animal Bond Certified. Our team provides a combination of wellness care, advanced dentistry, surgery, urgent care, and internal medicine support. We are committed to practicing high-quality medicine while maintaining a supportive, positive culture where technicians play an integral role in patient care. What truly makes Abingdon special is our team. Our doctors, technicians, assistants, and client service representatives work closely together, support one another during busy days, and genuinely enjoy collaborating. We believe in mentorship, teamwork, communication, and creating an environment where every team member can continue to learn and grow.
Requirements
- Previous Veterinary Assistant or Veterinary Client Communication Specialist/Receptionist experience preferred
- Strong client communication skills required
- Previous experience working in a veterinary hospital setting is required
- Experience obtaining patient histories and vitals preferred
- Comfortable working in a fast-paced general practice environment
- Strong attention to detail and organizational skills
- Positive, team-oriented attitude
- Fear Free experience is a plus
- Vetspire experience is a plus but not required
Responsibilities
- Prepare exam rooms and support doctors during appointments
- Obtain patient histories and document medical information accurately
- Collect patient vitals and assist with patient handling
- Serve as a liaison between doctors and clients
- Educate clients on medications, treatment plans, preventive care, and discharge instructions
- Conduct follow-up calls after appointments and procedures
- Build strong relationships with clients and their pets
- Help ensure every client feels welcomed, informed, and supported
- Assist with patient treatments and routine nursing care as needed
- Support hospital workflow and patient flow throughout the day
- Work collaboratively with doctors, technicians, assistants, and client service representatives
Benefits
- Comprehensive medical, dental, and vision plans
- Employer-paid basic life insurance and voluntary options including AD&D
- Short-term and long-term disability coverage
- Employee Assistance Program (EAP)
- Four (4) weeks of paid time off for all full-time teammates
- Two (2) floating holidays
- Continuing education opportunities
- Personalized development programs
- Tuition Assistance for student loan debt
- Uniform Allowance
- Discounted Pet Care
- Industry Leading Parental Leave Policy (Up to 14 weeks paid leave for Birth Parent(s), 6 weeks paid leave for Non-Birth Parent(s))
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
