Veterans Program Rural Case Manager

Archdiocese of St. Louis•St. Louis, MO

29d

About The Position

Catholic Charities of the Archdiocese of St. Louis, St. Patrick Center, is hiring a Rural Counties Case Manager for its Supportive Services for Veteran Families (SSVF) program. The case manager assesses housing needs and program eligibility for veterans who are unhoused or at risk of becoming unhoused, and uses a wrap-around approach to help veteran families maintain self-sufficiency and housing stability. The role includes developing individual treatment plans, coordinating services related to housing and financial stability, and documenting support activities and services. The position covers nine rural counties and is primarily based in the Festus or St. Charles, Missouri location. Regular travel to meet clients in several counties is required. A company vehicle is provided, though use of a personal vehicle may occasionally be necessary. Core working hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Starting compensation is $45,000.

Requirements

College degree or 4 to 6 years of equivalent professional experience.
Knowledge of housing and other supportive service resources.
Valid driver's license; Missouri residents require a Class E license.
Personal vehicle.
Valid auto insurance.

Nice To Haves

BSW or a related field.
1–2 years’ experience working with the unhoused population.
Veteran status.

Responsibilities

Assess client program eligibility at initial intake.
Assess clients’ strengths, desires, and immediate and long-term needs.
Assist clients in obtaining stable housing within 90 days of enrollment.
Make in-home visits to observe indicators of client progress.
Assist clients with transportation, clothing, furniture, and food needs.
Assist clients with monthly budgeting.
Collaborate with SSVF Peer Support services as needed.
Receive input from SSVF staff regarding housing, mentoring, substance use, and other immediate or long-term needs.
Meet goal indicators outlined in the SSVF grant.
Complete special case management projects as directed by the program Manager or program Director.
Complete daily and monthly departmental paperwork.
Update clients’ electronic CaseWorthy files daily, including client communications, services provided, and internal or external referrals.
Create and maintain an organized hard-copy file for each client.
Refer clients to additional resources for needs such as mental health and substance use disorders, and legal assistance.
Make referrals to other St. Patrick Center programs as appropriate.
Refer clients to local VA medical centers for potential health and financial benefits assistance.
Develop relationships with clients and their natural supports.
Work with community employment and veteran services programs and St. Patrick Center staff.
Network with federal, state, and local agencies.
Perform other duties as assigned.