Senior Court Case Manager - Veterans Court

18th Judicial Circuit State Court System of Florida • Sanford, FL

13h

About The Position

The Senior Court Case Manager is a grant-funded county position in the Judicial Division, supervised by the Problem-Solving Courts Manager and working under the direction of the Veteran Court Judge. The role supports the Veterans Court program by orienting new participants, conducting intakes, assisting with placement, ensuring transportation, communicating with service providers, verifying information for phase advancement, and tracking data in an internal case management system for statistical reporting and performance measures.

The position performs drug testing for veteran court clients, including collection, accountability, and transport of samples, and works in a drug-testing laboratory setting. The employee must maintain knowledge of urinalysis collection and accountability processes. Schedules may be irregular, with inconsistent workdays and start and end times. The role requires professional conduct and effective working relationships with judges, court personnel, the County Probation office, the State Attorney’s Office, the Public Defender’s Office, the Veterans Administration, Seminole County, and treatment providers. The employee also educates the public and stakeholders about treatment court philosophy and operations and performs other assigned duties and projects.

Employment is contingent on continued grant funding. The position is provisional pending a successful background investigation and fingerprinting. The Eighteenth Judicial Circuit is an equal opportunity employer and participates in E-Verify.

Requirements

• Bachelor’s degree in public administration, business administration, criminal justice, psychology, sociology, or a closely related field; additional relevant experience may substitute year-for-year.
• Three years of professional, administrative, or analytical related work; additional relevant education may substitute year-for-year, excluding supervisory experience.
• Three or more years of experience in substance use disorder treatment, behavioral health services, case management, treatment coordination, or treatment courts.
• Knowledge of Florida State Courts System Circuit Court Criminal procedures.
• Demonstrated knowledge of evidence-based practices and ability to maintain confidential information.
• Strong communication, organizational, and collaborative skills.
• Ability to manage grants and budgets and to develop and implement program policies and procedures.
• Ability to engage with the community and provide public education.
• Commitment to ethical standards and professional conduct.
• Ability to communicate clearly, concisely, and logically, orally and in writing.
• Ability to work independently, work with direction, and establish priorities.
• Ability to operate a personal computer and use Microsoft Outlook, Word, Excel, Access, and Teams.
• Ability to maintain confidentiality and perform clerical support tasks.
• Ability to stand, walk, sit, talk, listen, reach with hands and arms, and transfer up to 10 pounds.

Nice To Haves

• Experience working with justice-involved populations and individuals with co-occurring substance use and mental health disorders.

Responsibilities

• Orient new veterans entering the program and conduct participant intakes.
• Assist with client placement when necessary and ensure each participant has transportation.
• Communicate with service providers and verify information for participant phase advancement.
• Track program data in an internal case management system for statistical reporting and performance measures.
• Conduct drug testing for veteran court clients, including collection, accountability, and transport of samples.
• Work in a drug-testing laboratory setting and maintain knowledge of urinalysis collection and accountability processes.
• Maintain professional conduct and effective working relationships with judges, court personnel, partner agencies, and treatment providers.
• Educate the public and stakeholders about treatment court philosophy and operations.
• Perform other duties and projects assigned by the supervisor.
• Perform clerical support tasks, including preparing orders, documents, files, forms, and correspondence, and creating and maintaining record systems for efficient case management.

Benefits

• Optional health benefits.
• Supplemental insurance, including dental, vision, disability, optional life, and cancer insurance.
• Low-cost basic life insurance.
• Deferred compensation.
• Tax-favored spending accounts.
• Employee assistance support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior