Senior Court Case Manager - Veterans Court

18th Judicial Circuit State Court System of Florida • Sanford, FL

1d

About The Position

The Senior Court Case Manager is a grant-funded county position in the Judicial Division, supervised by the Problem-Solving Courts Manager and working under the direction of the Veteran Court Judge. The position orients veterans entering the program, conducts intakes, helps arrange client placement when needed, ensures participants have transportation, communicates with service providers, verifies information for phase advancement, and tracks data in an internal case management system for statistical reporting and performance measures.

The role performs drug testing for veteran court clients, including sample collection, accountability, and transport, and works in a drug-testing laboratory setting. It requires maintaining knowledge of urinalysis collection and accountability processes. Work schedules may be irregular, with varying days and start and end times. The position also establishes effective working relationships with judges and court personnel, probation, prosecution and defense offices, the Veterans Administration, Seminole County, and treatment providers; educates the public and stakeholders about treatment court philosophy and operations; and performs other assigned duties and projects.

The position is contingent on continued availability of grant funding and has no right of appeal if that funding ceases. Employment is provisional pending successful background investigation and fingerprinting. Employment with the State Courts System is at will.

Requirements

• Bachelor's degree in public administration, business administration, criminal justice, psychology, sociology, or a closely related field; additional relevant experience may substitute year for year.
• Three years of professional, administrative, or analytical related work; additional relevant education may substitute year for year, excluding supervisory experience.
• At least three years of experience in substance use disorder treatment, behavioral health services, case management, treatment coordination, or treatment courts.
• Knowledge of evidence-based practices and ability to maintain confidential information.
• Strong communication, organizational, and collaborative skills.
• Ability to manage grants and budgets.
• Skill in developing and implementing program policies and procedures.
• Capacity for community engagement and public education.
• Commitment to ethical standards and professional conduct.
• Knowledge of Florida State Courts System Circuit Court Criminal procedures.
• Ability to communicate clearly, concisely, and logically, orally and in writing.
• Ability to work independently, work with direction, and establish priorities.
• Ability to operate a personal computer and use Microsoft Outlook, Word, Excel, Access, and Teams.
• Ability to perform clerical support tasks and create and maintain case-management record systems.
• Ability to stand, walk, sit, talk, listen, and reach with hands and arms, and to transfer up to 10 pounds.

Nice To Haves

• Experience working with justice-involved populations and individuals with co-occurring substance use and mental health disorders.

Responsibilities

• Orient veterans entering the program and conduct participant intakes.
• Assist with client placement where necessary and ensure participants have transportation.
• Communicate with service providers and verify information for phase advancement.
• Track data in an internal case management system for statistical reporting and performance measures.
• Perform drug testing for veteran court clients, including collection, accountability, and transport of samples.
• Work in a drug-testing lab setting and maintain knowledge of urinalysis collection and accountability processes.
• Establish effective working relationships with judges, court personnel, the County Probation office, the Office of the State Attorney, the Public Defender's Office, the Veterans Administration, Seminole County, and treatment providers.
• Educate the public and stakeholders about treatment court philosophy and operations.
• Perform other duties and projects assigned by the supervisor.
• Perform clerical support tasks, including preparing orders, documents, files, forms, and correspondence, and creating and maintaining record systems for efficient case management.

Benefits

• Optional health benefits.
• Supplemental insurance, including dental, vision, disability, optional life, and cancer coverage.
• Low-cost basic life insurance.
• Deferred compensation.
• Tax-favored spending accounts.
• Employee assistance support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior