Veterans Court Case Manager

Hays County•San Marcos, TX

13h

About The Position

Under the general direction of the County Court at Law Administrative and/or the Judge sitting as Veterans Treatment Court Judge, and the direct supervision of the Veterans Treatment Court Program Administrator, the Veterans Court Case Manager performs complex coordination, administrative, and technical work. The role requires independent judgment and decision-making based on knowledge of Texas law, Federal Veterans Affairs program guidelines, County Court-at-Law requirements and procedures, and Hays County Veterans Court requirements. The Case Manager collaborates with the Veterans Court team, facilitates case flow and participating-agency activities, monitors veteran or service member participants’ progress, and provides quality assurance while maintaining appropriate documentation. Essential functions are illustrative rather than exhaustive; other duties may be assigned, and reasonable accommodations may be made.

Requirements

Graduation from an accredited college or university with a bachelor’s degree in counseling, mental health, psychology, social work, or criminal justice, and three years of progressively responsible social service experience; or an equivalent combination of education and experience.
Knowledge of Texas law, Federal Veterans Affairs program guidelines, County Court-at-Law requirements and procedures, and Hays County Veterans Court requirements.
Ability to exercise independent judgment and make prudent decisions.

Responsibilities

Develop, organize, and implement the day-to-day activities and processes of the Veterans Treatment Court.
Interview clients, conduct psychosocial evaluations, collect and complete required documentation, and help determine eligibility for Veterans Court participation.
Review incoming cases and complete eligibility referrals and other forms received from public defenders, jail staff, courts, attorneys, bonding officials, and the community.
Contact potential candidates after notification of arrest and provide information about the program.
Evaluate and participate in developing program guidelines, policies, procedures, goals, and budget.
Facilitate and lead orientation sessions for participants.
Collaborate with treatment program staff and counselors to determine appropriate services.
Communicate and consult with defense attorneys, prosecutors, judges, court administrators, and jail staff.
Counsel clients in crisis situations.
Manage cases to ensure appropriate treatment and testing protocols are applied.
Monitor participant compliance with court-imposed sanctions, treatment programs, required testing, and other case-related requirements.
Research and prepare detailed progress reports and recommendations for treatment, program progression, or sanctions for the Judge, DA’s Office staff, defense attorneys, treatment providers, the Hays County Veteran Services Office, and other team members.
Coordinate with the Veterans Court team, participate in team meetings, attend court proceedings, and serve as liaison with Veterans Affairs staff.
Ensure materials and documentation are prepared for court sessions and brief the Judge and Veterans Court team on relevant issues.
Locate and interact with local veteran and counseling service providers.
Coordinate with social service, educational, and health agencies to provide advocacy and resources for participants.
Educate peers, colleagues, and judiciary about the efficacy of Veterans Court.
Stay current on Veterans Court regulations, legislation, and issues through training and research.
Compile statistical and programmatic reports and evaluate process and outcome performance.
Establish and maintain associated documentation and records.
Perform other duties as assigned.