Veteran's Success Coach

WSU Tech • Wichita, KS

5d

About The Position

WSU Tech is seeking a Veteran Success Coach to support military-affiliated students as they navigate their educational journey. The position focuses on improving student retention, persistence, and program completion by providing guidance on military-affiliated funding, assisting with enrollment requirements, and connecting students with resources to help them succeed. It is grant-funded and has a delayed start.

Requirements

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Excellent organizational, time management, and multitasking abilities.
• Proficiency with Microsoft Office applications and basic computer systems.
• Strong problem-solving, critical-thinking, and decision-making skills.
• Ability to work independently, manage competing priorities, and exercise sound judgment.
• Ability to communicate professionally and courteously with students, employees, and the public.
• Strong attention to detail and commitment to confidentiality.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Advise military-affiliated students on available funding options and financial aid requirements.
• Conduct outreach to prospective and returning students to assist with enrollment documentation and deadlines.
• Use student information systems, including Navigate and Banner, to support student recruitment, advising, and retention.
• Monitor student progress and assist with initiatives to improve retention, persistence, and completion.
• Collaborate with faculty, staff, and administrators to support student success.
• Assist students and families with questions or concerns related to financial aid eligibility and funding.
• Maintain accurate records and protect confidential student information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED