VETERAN CAREER OUTREACH SPECIALIST-ALASKA

Goodwill Industries of Lane & South Coast Counties & Alaska•Anchorage, AK

2d•$22 - $30•Onsite

About The Position

The Veteran Career Outreach Specialist provides comprehensive career development, employment services, and individualized support to veterans and people facing barriers to employment. The role guides participants through intake and assessment, career planning, job placement, retention, and career advancement, while building partnerships with employers, workforce agencies, veteran organizations, and community groups. The specialist works with a team to meet quarterly goals and comply with HVRP grant requirements. This position provides career coaching and case management, connects participants with supportive services and community resources, prepares them for employment, and helps identify education, training, certification, apprenticeship, and career pathway opportunities. It also develops employer and community partnerships, coordinates placements and work-based learning opportunities, facilitates workshops, maintains participant and grant documentation, monitors outcomes, and contributes to outreach and program activities. The position involves local travel throughout the service area and work in office, community, employer, and partner-agency settings.

Requirements

Must be at least 21 years old.
Valid state driver's license with an insurable driving record.
Reliable transportation to travel throughout the service area.
Ability to pass required background screening and other pre-employment requirements.
Ability to maintain confidentiality.
Proficiency in reading, writing, and speaking English to communicate effectively and complete required documentation.
Ability to work a typical Monday–Friday schedule, with occasional evening or weekend activities.
Bachelor’s degree in a related field—such as Human Services, Social Work, Counseling, Workforce Development, Business Rehabilitation, or Education—or an equivalent combination of education and directly related experience. Four years of directly related experience may substitute for the bachelor's degree.
At least two years of progressively responsible experience in workforce development, employment services, career counseling, vocational rehabilitation, case management, employer engagement, recruiting, staffing, job placement, or a closely related field.
Ability to obtain required program certifications or database access as needed.
Ability to sit, stand, walk, bend, reach, use hands for computer work, communicate in person, electronically, and by telephone, and travel throughout the service area.
Frequently lift up to 10 pounds and occasionally lift up to 30 pounds.
Use close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Perform essential duties and responsibilities with or without reasonable accommodation.

Nice To Haves

Experience working with veterans, people experiencing homelessness, justice-involved individuals, or other underserved populations.
Experience providing career coaching, facilitating workshops or employment-readiness training, and assisting individuals with job search, placement, and retention.

Responsibilities

Conduct participant intake, eligibility determination, assessments, orientation, and employment-readiness evaluations.
Develop individualized employment and career plans based on participants’ strengths, interests, skills, and goals.
Provide career coaching, employment counseling, and ongoing case management.
Help participants overcome employment barriers through supportive services and referrals, including housing, transportation, healthcare, education, childcare, veteran benefits, behavioral health, and financial assistance.
Assist with resumes, cover letters, online applications, interview preparation, career exploration, employment documentation, and job-search strategies.
Prepare participants for interviews and, when appropriate, accompany them to interviews or employer meetings.
Support participants in identifying education, training, certifications, apprenticeships, and career pathway opportunities.
Follow up with participants to promote employment success, retention, and career advancement in accordance with program requirements.
Develop and maintain relationships with employers, workforce partners, educational institutions, veteran organizations, and community agencies.
Conduct employer outreach through business visits, networking, hiring events, job fairs, and community engagement.
Match participant qualifications to employer needs and coordinate job placements, internships, work experience, and on-the-job training opportunities.
Maintain knowledge of labor market trends, employment opportunities, and workforce resources.
Advocate for participants when appropriate and assist employers in supporting successful employment outcomes.
Promote workforce development programs and services throughout the community.
Facilitate workshops, orientations, career-readiness classes, and presentations for individuals and groups.
Maintain accurate, timely, and confidential participant records, case notes, assessments, employment plans, referrals, placements, and follow-up documentation.
Prepare reports and documentation required by organizational, grant, and regulatory requirements.
Monitor program outcomes, including enrollment, placement, retention, wages, and credential attainment.
Coordinate participant services with internal staff and community partners and participate in case staffing meetings.
Assist with outreach, recruitment, hiring events, program coverage, and other departmental responsibilities.
Maintain professionalism, confidentiality, cultural competence, and compliance with agency policies, safety practices, and applicable regulations.
Use computers, Microsoft Office, databases, and virtual meeting platforms to perform assigned duties.
Travel throughout the service area and perform other duties as assigned.