Veteran and Military Community Center Coordinator

National University • Los Angeles, CA

4d • Onsite

About The Position

The Veteran and Military Community Center Coordinator provides assistance and training to military-affiliated and veteran students on GI Bill funding, military transition counseling, and related projects and events. Under the direction of the Veteran Center Associate Director, the coordinator serves as the Veteran Center’s subject matter expert on these topics and other issues related to the transition to university life. The role also supports Veteran Affairs and other university departments by providing guidance and information.

This position is based onsite at the Los Angeles Center and includes approximately 10% travel, primarily in Southern California and to conferences related to serving military and veteran students. Evening and weekend work may be required. The position requires frequent sitting, talking, and use of hands for typing or operating controls, as well as occasional walking and lifting or moving objects up to 25 pounds. Compensation is $24.86–$32.32 per hour, with the final offer based on qualifications, skills, and competencies.

Requirements

• Minimum of three years of experience with veterans and/or military personnel.
• Minimum of one year of experience in higher education in Student Services, Student Affairs, Academic Advising, or a related student-facing position.
• Ability to understand and empathize with challenges associated with military service.
• Demonstrated knowledge of and involvement with military support services for service members and their families.
• Excellent public speaking and interpersonal communication skills.
• History of referring military community members to appropriate services when appropriate.
• Ability to develop rapport with non-traditional students.
• Strong organizational and follow-through skills.
• Administrative skills to facilitate operations.
• Problem-solving abilities and resource application.
• Ability to work both independently and as part of a team, with internal and external stakeholders.
• Ability to work independently with little to no supervision.
• Training and experience counseling students on military and veteran educational benefits.
• Training and experience counseling students on military and veteran medical and social service benefits.
• Ability to travel, including some air travel.
• Ability to work evenings and weekends.
• Valid driver’s license and dependable transportation.
• Frequently sit, talk, use hands to type, handle, feel, or operate tools or controls, and reach with hands and arms; occasionally walk and lift or move objects up to 25 pounds.

Nice To Haves

• Bachelor’s degree preferred, particularly in psychology, social work, communications, or a related helping profession.
• Military service preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.

Responsibilities

• Respond to student questions related to disability services.
• Assist the Associate Director with day-to-day Veteran and Military Community Center operations.
• Advocate for student veterans on educational benefits and academic challenges, collaborating with internal stakeholders to support success and resolve problems.
• Assist with answering or troubleshooting programmatic and first-tier certifying questions.
• Plan and implement interdepartmental outreach with other student services departments.
• Develop, implement, and maintain training on student veteran educational benefits, and provide ongoing training to newly enrolled student veterans and university admissions advisors.
• Coordinate quarterly Welcome Aboard Orientation events, First Week Jam events, and other recurring or standalone center events.
• Serve as the first point of contact and subject matter expert for military-affiliated and veteran student inquiries and concerns.
• Provide military cultural awareness information and training to university staff and faculty.
• Collaborate with student services departments to create and implement student veteran success programs.
• Coordinate and facilitate outreach, including First Week Jam events, classroom visits, and community events.
• Participate in department and special projects as needed.
• Maintain reasonable and consistent attendance.
• Represent the center at offsite tabling events, meetings, and community initiatives.
• Perform other duties as assigned.

Benefits

• Comprehensive well-being benefits for employees and their families; benefit details are available through National University’s benefits site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level