Veteran and Military Community Center Assistant – VA Work Study (Spectrum Center, San Diego, CA)

National University • San Diego, CA

9d • Onsite

About The Position

The Veteran & Military Community Center Assistant works in the Veteran & Military Community Center within the Campus Operations department. The assistant supports the VMCC Associate Director, VMCC Coordinator, School Certifying Officials, and Veteran/Military students and their dependents. The role involves responding to general inquiries about Veteran benefits and activities, supporting outreach, and helping students access University support services. The assistant may attend webinars, student orientations, and on-campus training seminars related to VA Education Benefits, and may perform other on-campus Veteran Services tasks as assigned.

This position is onsite at the Spectrum Center in San Diego, California. Applicants must be current National University students enrolled in and attending courses. The position is a VA Work Study role; eligible students must receive Veteran Education Benefits under specified Title 38 programs, pursue an approved program of education at least three-quarter time during the work-study semester, and maintain good academic standing under NU’s Satisfactory Academic Progress policy. Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for VA Work Study positions.

Requirements

• Must be a current National University student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, or 1606, or the Edith N. Rogers STEM Scholarship.
• Must be enrolled in and pursuing an approved program of education at a rate of at least three-quarter time during the work-study semester.
• Must maintain good academic standing under NU’s Satisfactory Academic Progress (SAP) Policy.
• Ability to meet National University’s employee performance and campus dress code standards.
• Experience in customer service and customer relations.
• Fundamental understanding of Veterans Education Benefits.
• Basic computer skills and experience using Microsoft Office Suite.
• Ability to understand and follow written and oral instructions.
• Ability to complete projects in a timely manner.

Nice To Haves

• Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for VA Work Study positions.

Responsibilities

• Answer phone calls, direct students on campus and over the phone, manage email, and respond to walk-in student questions.
• Assist Veteran students with general inquiries about Veteran benefits available on and off campus and Veteran activities, and direct students to other University support services.
• Assist with and participate in community outreach and on-campus efforts and events.
• Collect, compile, and track data in support of the Veteran & Military Community Center.
• Perform basic data analysis and generate reports.
• Perform clerical and office duties as required.
• Maintain positive relationships with student support departments to facilitate services for students receiving Veteran-related educational entitlements.
• Assist with developing and distributing accurate, current Veterans publications, including brochures, flyers, posters, and web content.
• Assist with maintaining regulatory, information security, and confidentiality compliance in accordance with federal, state, and NU guidelines.
• Attend required training to maintain current information and updates and support the VMCC Associate Director, VMCC Coordinator, School Certifying Officials, and Veteran/Military students.

Benefits

• The job posting references National University’s comprehensive well-being benefits for employees and their families and directs candidates to the benefits website for plan details; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed