Veteran and Military Community Center Assistant – VA Work Study (Spectrum Center, San Diego, CA)

National University•San Diego, CA

7d•Onsite

About The Position

The Veteran & Military Community Center Assistant works within the Veteran & Military Community Center in the Campus Operations department. The assistant supports the VMCC Associate Director, VMCC Coordinator, School Certifying Officials, and Veteran/Military students and their dependents. Duties include responding to general inquiries about Veteran benefits and activities, providing outreach, and supporting on-campus Veteran services. The assistant may attend webinars, student orientations, and on-campus training seminars related to VA Education Benefits, and may perform other assigned on-campus Veteran Services tasks. This is an onsite position at the Spectrum Center in San Diego, California. Applicants must be current National University students who are enrolled in and attending courses.

Requirements

Be a current National University student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, or 1606, or the Edith N. Rogers STEM Scholarship.
Be enrolled in and pursuing an approved education program at a rate of at least three-quarter time during the work-study semester.
Maintain good academic standing under NU’s Satisfactory Academic Progress (SAP) Policy.
Meet National University employee performance and campus dress code standards.
Have experience in customer service and customer relations.
Have a fundamental understanding of Veterans Education Benefits.
Have basic computer skills and experience using Microsoft Office Suite.
Be able to understand and follow written and oral instructions.
Be able to complete projects in a timely manner.

Nice To Haves

Veterans with service-connected disabilities rated at 30 percent or more receive hiring priority for VA Work Study positions.

Responsibilities

Answer phone calls, direct students on campus and over the phone, manage email correspondence, and respond to walk-in students.
Assist Veteran students with general inquiries about benefits available on and off campus, Veteran activities, and referrals to other University student support services.
Assist with and participate in community outreach, on-campus outreach, and events.
Collect, compile, and track data for the Veteran & Military Community Center.
Perform basic data analysis and generate reports.
Conduct clerical and office duties as required.
Maintain positive relationships with student support departments to facilitate services for students receiving Veteran-related educational entitlements.
Assist in developing and distributing current Veterans publications, including brochures, flyers, posters, and web content.
Help maintain compliance with regulatory, information security, and confidentiality requirements under federal, state, and NU guidelines.
Attend required training and maintain current information to support the VMCC Associate Director, VMCC Coordinator, School Certifying Officials, and Veteran/Military students.