Vet Assistant/CSR

Community Veterinary Partners•Watsontown, PA

1d•$16 - $20•Hybrid

About The Position

We’re looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets. This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care. In this role, you’ll split your time between client service responsibilities and veterinary assistant duties.

Requirements

Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred
Strong customer service and communication skills
Comfortable working directly with animals and clients
Ability to multitask and transition between front desk and clinical responsibilities
Dependable, adaptable, and team-oriented
Comfortable working in a busy emergency veterinary environment
Interest in continuing to learn and develop your veterinary skills
Must be available nights, weekends and holidays

Responsibilities

Welcome clients and patients and create a positive experience from check-in to check-out
Answer phones, go over treatment estimates, and assist with client questions
Process payments and maintain accurate client and patient information
Communicate clearly and compassionately with pet owners
Help maintain an organized and efficient front desk
Assist doctors and technicians during appointments, exams, and treatments
Obtain patient histories and help prepare patients for examinations
Efficiently document all histories and communications in EMR
Safely restrain and handle dogs and cats
Assist with sample collection, laboratory work, and diagnostic procedures
Prepare and maintain exam rooms and treatment areas
Assist with medications and treatments based on experience and hospital protocols
Support patient care and hospital workflow throughout the day