Vertical Sales Strategy and Operations
About The Position
ElevenLabs is hiring for its Sales Strategy & Operations team to own the company’s go-to-market approach by vertical as it shifts from a horizontal sales motion to a vertical-led one. The role will research top verticals in depth—including their markets, buyers, use cases, competitive landscapes, and success factors—and translate those findings into repeatable playbooks for launching and scaling each vertical. As part of Revenue Operations, this role will work closely with Product Marketing, Forward Deployed Engineering, Product, Sales leadership, and Marketing to set vertical strategies, identify product gaps, and coordinate execution through launch and ongoing performance. The position will define vertical metrics and dashboards, assess results, and advise Sales and GTM leadership on where to invest.
Requirements
- At least 4 years of experience in Sales Strategy & Operations or GTM strategy.
- A track record of turning ambiguous strategic questions into structured answers and driving execution across teams.
- Strong analytical skills, including expertise in SQL and data visualization using BI tools.
- Excellent communication and influencing skills, with the ability to align Product, Marketing, and Sales leaders without direct authority.
- Adaptability, a proactive approach to problem-solving, and comfort working in a fast-moving, undefined environment.
- Strong coachability and willingness to learn and adapt.
- High motivation, strong work ethic, analytical thinking, initiative, autonomy, and a commitment to delivering high-quality work quickly.
Nice To Haves
- Experience building or launching a vertical go-to-market motion.
- Experience with BI tools such as Sigma.
- Curiosity about industries and how buyers in areas such as healthcare, financial services, or retail operate and what they need.
- Passion for audio AI and making content universally accessible.
Responsibilities
- Research and develop strategy for each top vertical, including market sizing, ideal customer profiles and personas, buying processes, priority use cases, competitive positioning, and areas where ElevenLabs can win.
- Lead end-to-end launches for each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews.
- Align Product Marketing, Forward Deployed Engineering, Product, Sales, and Marketing on vertical priorities, owners, and timelines.
- Identify vertical product needs, including integrations, compliance, features, and workflows, and translate field insights into prioritized, evidence-backed requirements for Product.
- Define and track vertical metrics such as pipeline, win rate, average contract value, sales cycle, and product adoption; build dashboards and use the findings to guide investment.
- Advise Sales and GTM leadership on vertical investment decisions and provide regular performance reporting.
Benefits
- Annual discretionary stipend for professional development.
- Annual discretionary stipend to meet with colleagues.
- Annual team offsite in a new location.
- Monthly co-working stipend for employees not located near a main hub.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
